Your privacy is important to us. We are committed to protecting any personal information you share when visiting or using our website. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep your information safe.
Information We Collect
When you visit our website, certain non-personal information is collected automatically. This may include your browser type, device details, IP address, language settings, pages visited, and the time and date of access. This data helps us understand how visitors use our site and allows us to improve performance and user experience.
If you choose to interact with us—such as placing an order, subscribing to emails, or contacting customer support—we may collect personal information like your name, email address, shipping address, or payment details. You can unsubscribe from our emails at any time using the link included in each message.
How We Use Your Information
We use the information collected to:
- Process orders and manage transactions
- Respond to customer service requests
- Improve our products, services, and website functionality
- Send important updates, offers, or product-related notifications
- Maintain website security and prevent misuse
Your personal data is never sold, rented, or shared for unauthorized purposes.
Cookies & Website Tracking
Our website uses cookies to remember user preferences, improve navigation, and deliver relevant content and advertising. You can disable cookies through your browser settings, but some website features may not work correctly as a result.
Advertising & Remarketing
We may partner with trusted advertising platforms such as Google or Facebook to show ads to users who have previously visited our website. These platforms may use cookies or similar technologies in accordance with their own privacy policies. You can manage or opt out of interest-based advertising through your browser or ad network settings.
Data Protection & Security
We use standard security measures to protect your personal information from unauthorized access, loss, or misuse. While no online system can be guaranteed 100% secure, we take reasonable steps to safeguard your data at all times.
Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before sharing any personal information.
Your Rights & Choices
You have the right to:
- Request access to your personal information
- Ask for corrections or deletion of your data
- Opt out of marketing communications
- Contact us with concerns about data use
You may exercise these rights by reaching out through our support channels.
Orders & Payments
When you make a purchase, we collect only the information necessary to complete your order securely. All payment transactions are processed using trusted and secure payment systems.
Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on this page. Continued use of the website means you accept the updated policy.
Contact Customer Support
If you have questions about this Privacy Policy, your order, or need general assistance, our customer support team is here to help.
Email Support
📧 support@renewproducts.zendesk.com
We typically respond within 24 hours on business days.
Phone Support
🕘 Monday – Friday | 10:00 AM – 7:00 PM (EST)
📞 Toll-Free (US): +1 800-390-6035
🌍 International: +1 208-345-4245
Our support team is available by email and phone to assist you with ordering, product information, or any other questions.